Integrity Policy

1. Our Goal

FyndFinder exists to help people:

• Discover secondhand and thrift locations
• Share useful and accurate information
• Build trusted routes and recommendations
• Support sustainable shopping and local businesses

We aim to keep the platform safe, authentic, respectful, and reliable for everyone.

2. Honest and Accurate Information

Users must provide truthful and accurate information when adding or managing content on FyndFinder.

This includes:

• Location names
• Addresses and map positions
• Opening hours
• Contact details
• Images
• Descriptions
• Route information

You may not:

• Create fake locations
• Impersonate a business or another person
• Mislead users with false information
• Manipulate rankings, favorites, or engagement
• Create duplicate listings to gain visibility

Location owners are responsible for ensuring that the information they provide stays reasonably up to date.

3. Respectful Conduct

We want FyndFinder to remain welcoming and useful for everyone.

Users may not post or share content that includes:

• Harassment or threats
• Hate speech or discrimination
• Bullying or intimidation
• Sexually explicit material
• Violent or graphic content
• Spam or misleading promotions
• Illegal content or activities

We reserve the right to remove content or restrict accounts that violate these standards.

4. Reviews, Favorites, and Community Features

Any community-driven features on FyndFinder must be used honestly and fairly.

You may not:

• Create fake engagement
• Use multiple accounts to manipulate visibility
• Coordinate misleading reviews or reports
• Offer incentives for dishonest activity
• Abuse reporting systems

Users should only report content they genuinely believe violates platform rules.

False or malicious reporting may result in account restrictions.

5. Images and Uploaded Content

Users retain ownership of the content they upload but are responsible for ensuring they have the right to share it.

You may only upload content that:

• You created yourself, or
• You have permission to use

You may not upload:

• Copyrighted material without permission
• Private or confidential information
• Images intended to mislead users
• Illegal or harmful material

By uploading content to FyndFinder, you grant FyndFinder a non-exclusive right to display and use that content within the platform for operational and promotional purposes related to the service.

6. Business and Location Owner Responsibilities

If you manage or claim a location on FyndFinder, you agree to:

• Represent your business honestly
• Keep public information reasonably accurate
• Respond respectfully to users
• Avoid deceptive marketing practices

Business owners may not:

• Falsely claim ownership of a location
• Manipulate platform visibility unfairly
• Harass users or competitors
• Post misleading promotional material

FyndFinder may request verification of ownership when necessary.

7. Safety and Legal Compliance

Users must follow applicable laws and regulations when using the platform.

You may not use FyndFinder to:

• Promote illegal activity
• Sell prohibited goods or services
• Commit fraud or scams
• Harvest personal information
• Attempt unauthorized access to accounts or systems

We may cooperate with relevant authorities when legally required.

8. Reporting Violations

Users can report:

• Fake locations
• Incorrect information
• Copyright violations
• Harassment or abuse
• Fraudulent activity
• Other policy violations

Reports are reviewed manually by the FyndFinder team.

Submitting knowingly false reports may itself violate this policy.

9. Moderation and Enforcement

To protect the platform and its users, FyndFinder may take action when content or behavior violates this policy.

Possible actions include:

• Content removal
• Visibility limitations
• Warnings
• Temporary suspensions
• Permanent account bans
• Removal of ownership claims
• Reporting unlawful activity to authorities

We may act immediately in cases involving safety, fraud, abuse, or illegal activity.

10. Appeals

If you believe moderation action was taken incorrectly, you may contact us to request a review.

When submitting an appeal, please include:

• Your account information
• The action taken
• A brief explanation of why you believe the decision was incorrect

We review appeals manually and aim to respond within a reasonable timeframe.

11. Platform Integrity and Fair Use

We work continuously to protect FyndFinder against abuse, spam, and manipulation.

Users may not:

• Use bots or automated systems without permission
• Scrape or copy platform data at scale
• Attempt to bypass restrictions or moderation
• Interfere with platform security or performance

Accounts engaging in suspicious or abusive behavior may be restricted or removed.

12. EU and Swedish Compliance

FyndFinder operates primarily in Sweden and aims to comply with applicable Swedish and European Union laws, including relevant consumer protection, privacy, and digital platform regulations.

Where applicable, we also aim to follow principles established under the EU Digital Services Act (DSA), including:

• Transparency in moderation
• User reporting mechanisms
• Appeals and review processes
• Responsible handling of illegal content reports

13. Changes to This Policy

We may update this Integrity Policy from time to time as the platform evolves.

When significant changes are made, we may notify users through the platform or by other appropriate means.

The latest version will always be available on FyndFinder.

14. Contact

If you have questions about this Integrity Policy or want to report a violation, please contact us at info@fyndfinder.se